FAQ

What are the earrings made of? 

All earrings are made of polymer clay or acrylic resin. All studs, posts, and hooks are made of either stainless steel or gold plated brass, which makes them suitable for those with sensitivities. Please pay attention to all listings and the specific description of the metals used. 

Please keep in mind when purchasing, that no two items are alike. Each pair is unique due to the nature of the material.

When will my order ship? 

Please allow 5-7 business days from the time of purchase for your order to be shipped out. 
Once your order is dropped off at USPS, Eliza Ray Co. cannot be held responsible for stolen or lost items. If you have issues with shipping, please contact USPS directly. 

 What is your return policy?

I do not accept returns or cancellations. However, if there is an issue with an order you received, please email me at elizarayco@gmail.com within 7 days of receiving your order.

All custom orders and sale items are final. No returns are accepted.

 Do you take custom or wholesale orders?

Yes, I do offer both custom and wholesale orders.

For custom orders there is a design fee that will very depending on how intricate the piece is.

Wholesale prices vary on desired designs and quantities. 

To inquire on either custom or wholesale orders please contact me at elizarayco.com